The Stockport Interpreting Unit offers prebooked face to face and video interpreters in both spoken languages and British Sign Language (BSL), on demand telephone interpreters and document translations. This can be on a contracted or noncontracted basis and the SIU also services and runs accredited interpreter training courses.

With over 35 years’ experience of providing interpretation and translation services across Greater Manchester, Stockport Interpreting Unit delivers a high quality service at a cost effective price. We can (and do) provide anything from one-off requests for interpreters, to large contracted multiple per day interpreter requests. Our current clients include Stockport Council, local NHS and care providers, Stockport Homes, schools and colleges, solicitors and many other organisations and individuals.

We provide an efficient service by ensuring the booking process is easy and fulfilment rates are high.

Our newly developed interpreter booking portal is key to the efficient delivery of services. Available 24/7 the system is highly intuitive, making it easy for anyone (including the customer if they wish to do so) to input interpreter requests quickly, make specific requests and keep track of the progress of the interpreter requests.

Our commitment to the delivery of a safe and high quality services is resolute. We only accept interpreters with the correct qualifications and checks. As an accredited training provider, we have the expertise to rigorously assess interpreters’ knowledge and skills. We also require interpreters to undertake safeguarding, Prevent, Modern slavery/Human trafficking and annual data protection training. We pay our interpreters fairly, and do not engage in practices which compromise the integrity of the industry.

Our USP is that as a public service provider, we are not driven by profit. We are energised by using public funds responsibly and keeping customers at the centre of our work.

For all enquiries about the Stockport Interpreting Unit please call us on 0161 477 9000
or email siu.bookings@stockport.gov.uk

The Stockport Interpreting Unit offers prebooked face to face and video interpreters in both spoken languages and British Sign Language (BSL), on demand telephone interpreters and document translations. This can be on a contracted or noncontracted basis and the SIU also services and runs accredited interpreter training courses.

With over 35 years’ experience of providing interpretation and translation services across Greater Manchester, Stockport Interpreting Unit delivers a high quality service at a cost effective price. We can (and do) provide anything from one-off requests for interpreters, to large contracted multiple per day interpreter requests. Our current clients include Stockport Council, local NHS and care providers, Stockport Homes, schools and colleges, solicitors and many other organisations and individuals.

We provide an efficient service by ensuring the booking process is easy and fulfilment rates are high. 

Our newly developed interpreter booking portal is key to the efficient delivery of services. Available 24/7 the system is highly intuitive, making it easy for anyone (including the customer if they wish to do so) to input interpreter requests quickly, make specific requests and keep track of the progress of the interpreter requests. 

Our commitment to the delivery of a safe and high quality services is resolute. We only accept interpreters with the correct qualifications and checks. As an accredited training provider, we have the expertise to rigorously assess interpreters’ knowledge and skills. We also require interpreters to undertake safeguarding, Prevent and annual data protection training. We pay our interpreters fairly, and do not engage in practices which compromise the integrity of the industry. 

Our USP is that as a public service provider, we are not driven by profit. We are energised by using public funds responsibly and keeping customers at the centre of our work.  

For all enquiries about the Stockport Interpreting Unit please call us on 0161 477 9000
or email siu.bookings@stockport.gov.uk

Interpreter and
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interpreter for SIU

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I just wanted to highlight the incredible practice of an interpreter who has been working closely with one of the young people who is currently on my case load, F who speaks Tigrinya. Hmeret's Mum sadly passed away due to cancer and the empathy, support, care and affection he showed Hmeret today was second to none in such difficult circumstances. This was a challenging visit emotionally for the both of us but F has been more than incredible. I have shared my thanks directly to him but feels this needs to be commended separately by his manager. I don't think I could have got through the visit today without him - he is incredible.

Thanks, Georgia Cotton
06/09/24 Georgia Cotton SMBC Social Worker Werneth and Brinnington Team 2
Dear Maribel,
Just wanted to send a few positive thoughts about Z's work at St Anne's last week (2 May).
She was assisting three candidates with their Persian Speaking GCSE exams.
I'd like to highlight that Z had to learn how to conduct Speaking Exam in half an hour and she did a marvellous job!
Please could you acknowledge the input and going beyond the usual interpreting nature of the job.

Thank you kindly, Monika Polaszek
09/05/24 Monika Polaszek EAL Specialist Teacher EDS SMBC
Hi
I just wanted to say a big thank you to D who interpreted today. She was brilliant and very thorough, and the panel really appreciated her support today.
I apologise again that the invite came in so last minute.
Many thanks, Charlie
24/04/24 n/a ST-104240 Charlotte Douglass Senior Democratic Services Officer – CSS Manager
Hi SIU, Many thanks to yourselves and the interpreter’s assistance in arranging and carrying out the translation for maternal grandmother at the final hearing. I have just received the following email from the judge’s clerk on the case: “Dear Kerry, I am writing to express the courts gratitude for the assistance of the interpreter M R. She was professional, patient, helpful and an excellent team player. She worked with the court interpreter extremely well. It was a difficult case to translate over a number of days. Ms R worked incredibly hard, and the case finalised. Please pass on the court Comments to Ms R and thank her for her valued assistance. Regards, Lynda” Please pass on the courts positive feedback to Ms R, great to see that all went well. Kind Regards,
Kerry Parkinson
11/04/24 n/a ST-103310 Kerry Parkinson Legal Support Officer Social Care Legal Team
Good morning,
I have been asked to pass on to you, the message of great appreciation of M’s work at court last week, as set out below in the message from the team leader: I just wanted to share our massive appreciation of M who has translated for the last 3 days. She has done incredibly well and has been crucial to the MGM understanding. I feel it needs to be shared how hard it is to interpret court proceedings and M has done incredibly. Please can this be passed along. Thank you very much for all of your assistance.
Kind regards
Kate Lincoln
02/02/24 Kate Lincoln Solicitor Children and Adults Social Care Legal Team For Council Solicitor Corporate and Support Services
Hello Colleagues, I just wanted to send a quick message to say thank you for helping me to understand the booking system as a first timer using the system. Once I got my head round it, it was easy to use. I was also very impressed with the interpreter skills and how hard they worked in challenging circumstances. We had two very successful vaccination sessions as a result.

Regards Sarah Sarah E Clarke Public Health - Healthy Communities Lead
27/11/23 Sarah Clarke, Public Health